Customer Satisfaction

Surveys

Customer Service Hotline - Accessible 24h per day, 7 days per week

Guardian Angel Program

Staffing

Anniversary Surveys conducted
Surveys conducted twice a year
Chart and Rounds audits done efficiently with inter-facility and
    inter-departmental participation.
Employee
Resident
Family
Vendor
Payer
All residents are assigned a guardian angel
Competitive wages, and benefits for effective recruitment and retention of high performing staff.

Regularly scheduled informational meetings and in-services with
return demonstrations to insure competence in executing the vision.
About MODAware